If the home delivery staff visits twice but can’t collect the goods smoothly, you need to do it yourself during the hesitation period. Please keep your phone open so that the logistics industry can contact smoothly. After confirming the return, we will send Hsinchu freight pickup. When exchanges, the shoebox and shoes must be returned together. *Shoeboxes for footwear products are also commodities. The outer packaging of the product must be intact (including the outer packaging box or the outer packaging bag, please do not directly paste the tape on the outer packaging of the product or the shoe box, please add the box and bag outside the product), and the accessories, instructions, tag, logo, Labels, etc.
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The returned goods must be kept intact, unused, washed or modified, free from stains or cosmetics, and will not affect the second sale. (7 days from the time when the shipping receipt is signed).
If the 7-day delay period is exceeded, we will not be able to handle the return. If you need to return the goods when you receive the goods, you must contact us within 7 days for exchange-related matters. After receiving the goods, ASH GOLF confirms that the goods and outer packaging are complete and without omissions, and the exchanged goods will be sent out within 3 working days. If the home delivery staff visits twice but cannot successfully retrieve the goods, you need to wait within the hesitation period Send the goods to be exchanged back to the designated location and bear the freight. After confirming the exchange, we will send Hsinchu Freight to pick up the shipment. If the shoe box is damaged, it is the same as the product, and no refund will be given.
When replacing the goods, the shoe box and shoes must be returned together.
*Shoe boxes for footwear products are also commodities. The exchanged product must be kept intact, unused, washed or modified, free from stains or cosmetics, and does not affect the second sale. If you need to exchange the goods due to the unsuitable size when you receive the goods, you must contact us for a replacement within 7 days For cargo-related matters, if the 7-day delay period is exceeded, it will not be possible to exchange the goods (7 days from the time the shipping receipt is signed). Please confirm carefully before placing an order. Due to the high amount of international freight and complicated procedures, overseas shopping will not accept return and exchange services. Use SF Express to perform the delivery service, and the freight will be SF to Pay, and then pay the freight when you receive the goods 3. Available countries: Hong Kong, Macau, Singapore, Malaysia 2. All the goods in the museum enjoy seven days unconditional return and exchange, except for personal personal items (vest, socks and other personal items). The order will be shipped within 3 working days after the order is confirmed, and the delivery time will be slightly different depending on the selected delivery method. Free shipping for the entire museum over NT$3,000, and 80 yuan for shipping under NT$3,000.
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